Privacy policy

In this privacy policy we inform you about the processing of personal data in connection with the use of the website tts.university. The tts University was designed for authors and employees of tts customers and service partners who create learning content with the tts performance suite. Whether formal learning or performance support, tts University offers comprehensive knowledge about the design, creation, management and publication of content with the tts performance suite. This knowledge is conveyedin the form of web seminars and e-learning . To register, it is necessary to fill out the contact details and sign up for the newsletter. In return, authors and employees are given access to the learning content of tts.university at no additional cost and a regular newsletter letter on tts performance suite via email. If you do not agree with the regulation data against content and advertising, please do not register.

Personal data are all data with which you can be personally identified.

1. Name and address of the person responsible

is responsible within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection provisions:

tts GmbH
Schneidmühlstraße 19
69115 Heidelberg
Germany

Phone: +49 6221 894 69-0
fax: +49 6221 894 69-79
e-mail: info@tt-s.com

2. Name and address of the data protection officer

The data protection officer of the person responsible is:

The data protection officer of the tts group

tts GmbH
Schneidmühlstraße 19
69115 Heidelberg
Germany

Phone: +49 6221 894 69-0
fax: +49 6221 894 69-79
e-mail: dsb@tt-s.com

Website: www.tt-s.com

3. General information on data processing

a) the scope of processing of personal data
We collect and use personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data of our users is regularly only carried out with their consent. An exception is made in cases where prior consent cannot be obtained for factual reasons and the processing of the data is permitted by law.

b) Legal basis for the processing of personal data
Insofar as we obtain the consent of the data subject to the processing of personal data, Art. 6 para. 1 lit. a of the GDPR serves as the legal basis.

When processing personal data which are necessary for the performance of a contract to which the data subject is party, Article 6 paragraph 1 letter b of the GDPR serves as the legal basis. This also applies to processing necessary for the implementation of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c of the GDPR is the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 lit. f of the GDPR becomes the legal basis for the processing.

c) Data deletion and retention period
The personal data of the person concerned will be deleted or blocked as soon as the purpose of the storage no longer applies. In addition, data may be stored if this is provided for by European or national legislators in EU regulations, laws or other regulations to which the Controller is subject. The data will also be blocked or deleted after the expiry of a retention period prescribed by the above-mentioned standards, unless there is a need for further storage of the data for the conclusion or fulfilment of a contract.

4. Your rights

You have the following rights in relation to the personal data concerning you:

  • Right to information,
  • Right of correction or deletion,
  • Right to restrict processing,
  • Right to object to the processing,
  • Right to data transferability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.

5. providing the website and creating log files

a) Description and scope of data processing
Whenever our website is called up, our system automatically collects data and information from the computer system of the calling computer. These are:

  • Anonymised IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (concrete page)
  • Access status/HTTP status code
  • Amount of data transmitted in each case
  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

Due to the anonymisation of your IP address, you cannot be identified via this data.

The data is also stored in the log files of our system.

b) Legal basis for data processing
The legal basis for the temporary storage of data is Art. 6 para. 1 lit. f GDPR.

c) Purpose of data processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

d) Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. In the case of the collection of data for the purpose of providing the website, this is the case when the relevant session has ended.

e) Possibility of opposition and removal
The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

6. registration

a) Description and Scope of Data Processing
On the microsite of tts University, it is possible to create a tts account and thereby  gain access to comprehensive knowledge about the conception, creation, management and publication of content with the tts performance suite. In return for the provision of content, a registration for the tts Account (which is required to use the services of tts University) must be made. To process the data, you must agree to this privacy policy and submit the following data from the input mask. These are:

  • Salutation
  • First name
  • Last name
  • e-mail address
  • Company
  • User role
  • Language

As Identity Provider (IDP) and to provide the Single-Sign-On functionality (SSO) we use the tool Amazon Cognito from Amazon EU SARL, branch Germany, Marcel-Breuer-Str. 12, 80807 Munich, Germany. Further information: aws.amazon.com/en/cognito/

We have concluded an agreement with Amazon on the processing of personal data in accordance with legal requirements and only store data within the EU.

Toprovide the registration form for web seminars (Open Trainings and Coaching Sessions) we use the tool "Mautic" from Acquia GmbH, c/o Reuters and Partners, Prielmayerstraße 3, Steuerberatungsgesellschaft, 80335Munich, Germany.

Mautic isalso hosted by Amazon (aws). We have concluded an agreementwith Amazon on the processing of personal data in accordance with legal requirements and store data only within the EU. Further information: www.mautic.com

We also use the "Salesforce.com" tool from Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany, for the subsequent storage of the data. Further information: www.salesforce.com.

We havea legal agreementwith Salesforceto process personal data in accordance with legal requirements and host data only within the EU.

b) Legal basis for data processing
The legal basis for processing the data of your registration for Premium Content is the execution of a contractual relationship Art. 6 para. 1 lit. b GDPR between the person concerned and tts for the use of the content.

c) Purpose of data processing
The purpose of collecting the user's data is to provide the user with the best possible personalised experience on the digital channels of tts.

d) Duration of storage
In order to complete the registration process, the user must confirmhis e-mail address using the double opt-in procedure. The double-opt-in procedure enables tts to provide the user with personalised information. If the user does not confirm his e-mail address, his personal data will be deleted after a period of 7 days.

The data will be deleted as soon as they are no longer required for the purpose of their collection or the user closes his account.

e) Possibility of opposition and removal
The user can cancel the delivery of personalised content at any time via "Cancel" account in his profile .

7. Infoletter

a) Description and scope of data processing
The Infoletter is sentbased on your registration on the website and in return for the provision of the content. For this purpose, the data from point 6 of this privacy policy will be evaluated.

For the processing of the data, your consent will be obtained during the registration process and reference will be made to this data protection declaration.

b) Legal basis for data processing
The legal basis for the processing of the data after your registration for the newsletters is Art. 6 para. 1 letter a GDPR. By registering for tts.university, you agree to receive the newsletter. The registration for the newsletter must be confirmed again via the link in the registration e-mail.

c) Purpose of the data processing
The collection of the user's e-mail address is used to send the newsletter.

The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.

d) Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected.

The user's e-mail address will therefore be stored as long as the subscription to the newsletter is activeuntil the account is closed.

e) Possibility of opposition and removal
The user can object to the delivery of personalised content at any time. For this purpose, there is a corresponding link to unsubscribe in every newsletter.

8. Conducting web seminars

a) Description and scope of data processing
Toprovide the registration form for web seminars (Open Trainings and Coaching Sessions) we use the tool "Mautic" from Acquia GmbH, c/o Reuters and Partners, Prielmayerstraße 3, Steuerberatungsgesellschaft, 80335Munich, Germany. Further information: www.mautic.com

Mautic is hosted at data centres within the EU. We have concluded an agreement with aws on the processing of personal data in accordance with legal requirements.

We use GoTo Webinar from LogMeIn Ireland Limited, Bloodstone Building Block C, 70 Sir John Rogerson's Quay, Dublin 2, Ireland to conduct the webinars. Further information can be found at www.gotomeeting.com/de-de/webinar.

With LogmeIn there is an agreement in accordance with the legal requirements regarding the processing of personal data.

We also use the "Salesforce.com" tool from Salesforce.com Germany GmbH, Erika-Mann-Str. 31, 80636 Munich, Germany, for the subsequent storage of the data. Further information: www.salesforce.com.

We havea legal agreementwith Salesforceto process personal data in accordance with legal requirements and host data only within the EU.

b) Legal basis for data processing
Thedata processing in the course of the webinars serves to implement the contract between the person concerned and tts. This means that the legal basis is Art. 6 para. 1 lit. b GDPR

c) Purpose of data processing
Implementation of web seminars,which is part of the tts.university services.

d) Duration of storage
The data will be deleted as soon as they are no longer necessary for the purpose for which they were collected. As a rule,upon termination of the customer relationship between tts and the customer for whom the person concerned is working at the time of registration, provided that no statutory retention periods exist.

e) Possibility of opposition and removal
The person concerned can object to the storage at any time by sending an e-mail to info@tt-s.com stating "Deletion of all stored data".

9. Use of cookies

a) Description and scope of data processing
The website uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

When you access our website, you will be informed about the use of cookies for analysis purposes and your consent to the processing of the personal data used in this context will be obtained. In this context, reference is also made to this data protection declaration.

b) Legal basis for data processing
The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 lit. f GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a GDPR, if consent has been given.

c) Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of the website for you. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognised even after a page change.

The user data collected through technically necessary cookies is not used to create user profiles.

The analysis cookies are used to improve the quality of our website and its contents. The analysis cookies enable us to find out how the website is used and thus to constantly optimise our offer. These purposes also include our legitimate interest in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.

d) Duration of storage, possibility of objection and removal
Cookies are stored on your computer and transmitted from there to our website. Therefore you as a user have full control over the use of cookies. By changing the settings in your Internet browser, you can deactivate or restrict the transmission of cookies. Cookies already stored can be deleted at any time. This can also be done automatically. If cookies for our website are deactivated, it may not be possible to use all the functions of the website to their full extent.

10. Use of analysis tools

a) Description and scope of data processing

Google Analytics

This website uses functions of the web analysis service Google Analytics. Google Analytics uses so-called "cookies" (see item 6). These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

We have activated the IP anonymisation function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other states which are party to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide us with further services associated with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.

Information of the third party:
Google Dublin, Google Ireland Ltd.
Gordon House, Barrow Street
Dublin 4, Ireland
Fax: +353 (1) 436 1001.

Mautic

We use the Mautic software on our website for analysis purposes . This software uses "cookies", which are stored on your computer and enable us to analyse your use of the website. The information collected (e.g. anonymous IP address, geographical location, type of browser, duration of visit, pages viewed and PDF content downloaded) is analysed by tts GmbH on its own servers to generate reports on the visit and the pages visited. By registering for a tts account, Mautic will be able to inform you about your preferred learning roles and courses  in the course of your completed learning roles and courses . If you  do not want Mautic to collect any cookies, you may refuse the use of cookies by selecting the appropriate settings on your browser at any time.

Further information: www.mautic.com

b) Legal basis for data processing
The storage of analysis cookies is based on Art. 6 para. 1 letter f GDPR.

c) Purpose of data processing
The purpose of data processing is the analysis of user behaviour in order to optimise our website.

d) Duration of storage

Google Analytics

We are not aware of Google's retention periods. We also have no information about the deletion of the collected data by Google.

Mautic

The data in Mautic is deleted if the user is inactive for one year.

e) Possibility of opposition and removal

Google Analytics

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link:

https://tools.google.com/dlpage/gaoptout?hl=de.

Mautic

You can prevent Mautic from collecting your data by clicking on the following link. This will set an opt-out cookie that will prevent the collection of your information on future visits to this website:

11. Use of other plugins and tools

a) Description and scope of data processing
We use the tools "Google Tag Manager" on our website. Google Tag Manager enables us to manage website tags via an interface. The Google Tag Manager tool, which implements the tags, is a cookie-less domain and does not itself collect any personal data. Google Tag Manager is responsible for triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

Google stores your data as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website.

Information of the third party:
Google Dublin, Google Ireland Ltd.
Gordon House, Barrow Street
Dublin 4, Ireland
Fax: +353 (1) 436 1001.

You can find further information on data protection on the following Google websites:

b) Legal basis for data processing
The legal basis for the use of Google Tag Manager and Google Maps is Art. 6 para. 1 lit. f GDPR.

c) Purpose of data processing
The use of Google Tag Manager serves to optimise our web offer. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f GDPR.

The use of Google Maps is in the interest of an attractive presentation of our online offers and to make it easy to find the places we have indicated on the website. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f GDPR.

d) Duration of storage
We do not know the duration of the storage by Google. We have no influence on this.

e) Possibility of opposition and removal
You have a right of objection to the creation of these user profiles, whereby you must contact Google in order to exercise this right (see information on third party providers). You can also exercise an opt-outi n relation to Google Maps at www.google.com/settings/ads/.